Today, I was contacted by #CorporateIT as to whether I was still using <expensive software>. I said no, and that I had tried to uninstall it, but it didn’t work. And, by the way, I’ve tried to “surrender” several other applications, so that my department is no longer billed for them, and NONE of them have worked.
So #CorporateIT guy forwards my email to <IT Director>. I’ve worked at Cummins for 10 years, and still can’t figure out the organizational structure. Anyway, he explains that their systems are great, and process 12,000 requests per month without any problems. I thank him for the considerate response, but this doesn’t change the fact that this has never worked for me, not even once.
Then I get dressed, go into the office, and try to “surrender” one VERY expensive piece of software from a machine that needs to be retired, and I get this error message. Now, I understand that these are (probably) not the same systems under the skin, but it’s the same aggravation, and I just wish that the people running these systems lived in the same IT world that the rest of us do.
