Companies have spent more than a decade forcing employees and customers to resolve disputes outside the traditional court system, using secretive arbitration proceedings that typically don’t allow plaintiffs to team up and extract big-money payments akin to a class action.
Now, Amazon. AMZN -0.06% com Inc. is bucking that trend. With no announcement, the company recently changed its terms of service to allow customers to file lawsuits. Already, it faces at least three proposed class actions, including one…
Not even Amazon can afford to keep enough lawyers on hand to continue the arbitration game. They have become a victim of their own size. Hilarious.
Someone on HN dug into the actual court proceedings, and found an epic comment from the judge.