With Hookers and Blow
I was “actioned” on the Elder Scrolls Online forums.
Again.
What was snipped?
The simple truth of the matter is that this is a 10-year-old game, and the architecture just won’t allow them to do things like crossplay or class changes. You have to at least “protect” for those things up front. These things will NEVER happen now. It’s not that they’re impossible. It’s that they’re not cost effective. This is a game in maintenance mode. It has a tiny community that reacts negatively to any and all changes. All we’re going to get going forward is more cookie cutter content, and set/skill tweaks that people will flock to the interwebs to complain about.
Take it or leave it, I guess.
This — this right here — has been my whole experience on the ESO forums:
I can’t tell you how many times I’ve suggested something, and the immediate response is that everything is perfect the way it is, and nothing should change:
Everything is great, nothing is wrong, and yet the player counts are at 7-year lows. To support my highlighted comment in what was snipped above, I present the graph of average online player count from Steam. And while many people have argued with me on the forums about the validity of these numbers, I understand statistics just fine, and this is representative of the state of the game, regardless of Windows version (Steam vs. Epic) or platform (PC vs Xbox vs PS). The number of active players is half what it was just back in the spring.
And, oh!, would you look at that? ZOS had planned two big 10th-anniversary in-person events, one in Amsterdam (which happened), and one in the US, which is now canceled. Nefas (one of the top ESO streamers) thinks ZOS is broke. Given the trends in activity, how could not conclude this?
The forums are awash with people complaining about literally everything now. PVP is in utter shambles (and I’m just all broken up about that). Queue times are disastrous, and there’s only room for about 2% of the online population to play. Years-long problems are not getting fixed. The “stuck in combat” bug, the annoyance of the “flappy bird,” the fact that they won’t revert the hybridization changes — even though everyone agrees that it changed the game fundamentally for the worse — hiding mythic leads behind crappy parts of the game, terrible drop rates for literally everything… The list goes on and on. The forums have been revealed as a giant honeypot to allay complaints, let people vent, and keep them playing. And if you say something they don’t like, they can and will find a rule to accuse you of breaking, and censor you for it.
The biggest problem with the game seems to be the PVP part. PVE and PVP are completely different games, but they both use the same skills and gear, and both “halves” of the game suffer for it, despite the innumerable tweaks and hacks they try to use to help the situation. I don’t think there’s a future for this game without making a cleaner break between the two modes than currently exists.
The forums are exhausting, so I’ve decided that those jerks can enjoy their circle without me any more. I’m trying to kill my account, but of course, none of their support systems makes any sense. I created a ticket, and the link to look at it is 404. I’ve questioned the guy who actioned me twice, and sent email about the ticket twice, and got no responses. Finally, I created a new forum thread — knowing it was against TOS to talk about being actioned in any way — and someone else finally at least verified that my ticket exists and is in the right place. That’s something I guess.
ZOS is working on a new game based on a new IP now, and it really seems like they’re putting minimal effort into ESO now. All we’re getting is cookie-cutter content with new zones, new sets, new companions, new Tales of Tribute decks, new skill styles, etc. You can’t float a game like this on subscriptions alone, and the offerings in the Crown store seem more and more flashy, more and more desperate. The game seems to be on its last legs.
The big question to me is whether Microsoft would spin this IP out to someone who would want to try to breathe new life into it. There are two big problems with this. One is that every change is unpopular with a vocal portion the player base, making significant changes difficult without risking financial impact. They can’t afford to lose a big chunk of people at this point. The other is that The Elder Scrolls is a massive franchise, involving many games and platforms, which would seem to make negotiations about this particular piece of the portfolio tricky. Where would this kind of move put the long-delayed-yet-ultimately-inevitable TES VI?
And my contribution: