It’s incredibly scary that Google’s moderation bots can be a single point of failure for a business employing 20+ people.
When you’re starting a business now, you simply have to factor this possibility into the plan. How are you going to deal with random — or not so random — malfeasance Google? Or Facebook? Or Amazon? Or Apple? Just like any other obstacle, you’re going to have to have a way to route around them. If you can’t figure out a solution, but still want to move forward, then you have to have an exit strategy in case the platform you’re relying on screws you over. They don’t owe you a thing, and you may get exactly what you’re paying for. Plan accordingly.